Crail Medical Practice

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Home Visits

Please call 0141 554 3199. If you think an immediate visit is required, please tell the receptionist. In cases of major injury or critical condition, it may be more appropriate to go directly to your local Casualty department. If an ambulance is required, dial 999.

Our GP Practice is committed to making the best use of our clinical staff by allowing them to provide the most appropriate care to those most in need. For the vast majority of patients attending an appointment at the surgery is the best option for them and for the Practice staff. Attending a surgery allows our clinical team to see many more patients in a day than if we are undertaking home visits. A doctor could see 4-6 other equally needy patients in the time it takes for a home visit.

  • Doctors are only able to consider home visits for medical reasons only.
  • If you think you qualify for a home visit, please ring before 10.00am.(except in the case of an emergency).
  • All visits requested will be medically assessed to check if appropriate.
  • The GP may telephone, ensure you leave a current mobile number to be contacted on.

If you think you may need a home visit

We would kindly ask any patient who is mobile (including using a walking aid, wheelchair or scooter) to see us in the surgery. If you are poorly and think you need an urgent same day visit, please ring your request through to the Practice.

Always provide a current landline/mobile number that the Doctor can reach you on.

Home visits, whilst convenient for patients, actually offer a poorer standard of care compared to surgery consultations. This is because of:

  • Poor facilities (eg poor lighting, lack of hygiene)
  • Lack of records and chaperones (required for safe care and examination)

The majority of consultations during home visit could easily and safely be carried out in the surgery.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.